What are the products offered by PureCollection?
PueCollection is an online shopping website that sells various clothing items, shoes, coats, and other accessories. The following are the products that they currently sell.
What are the return policies of PureCollection?
PureCollection allows orders to be returned for a refund or exchange as long as it meet the requirements from the return policies. These are the return policies that customers should fully understand before returning products.
Does PureCollection ship orders to International countries or destinations?
Yes, PureCollection ships orders to destinations outside the United States via Royal Main International which normally arrive within 14 to 21 days. The customers service can be contacted via phone 0844-848-1030 for further information about International shipping.
What are the shipping methods for domestic and international shipping?
PureCollection offers various shipping methods for their customer’s convenience based on the urgency of the orders. They ship orders via Standard, Priority, Next Working Day (UK), Nominated Week Day + Saturday, and International.
What are the shipping rates offered by PureCollection?
The shipping rates vary based on the shipping method to use. These are the shipping rates offered by PureCollection.
Standard Shipping – 4.95 Sterling Pounds
Priority – 6.95 Sterling Pounds
Next Working Day – 9.95 Sterling Pounds
Nominated Week Day + Saturday – 9.95
International – 12 Sterling Pounds
Does PureCollection offer warranty or guarantee?
Yes, PureCollection aims to give full satisfaction to their customers by providing warranty.
They offer 90 days warranty for their products. This allows their customers to return orders for a refund or exchange whenever they were not satisfied. Sales items are also accepted as long as returned within 7 days of the receipt date.
Does PureCollection have physical stores?
Yes, in fact they have 2 physical stores located at TunBridge Wells and York. These are the further the specific locations of their retail stores.
Address: 38 High Street, Tunbridge Wells, Kent TN1 1XF
Phone Number: 01892 541102
Address: 3 Stonegate York, YO1 8AN
Phone Number: 01904 466477
How can customers reach the customer service of PureCollection?
Customers can contact the customer service via phone, email, live chat, fax, and mail. These are the information they can use to contact PureCollection.
Phone Numbers: 0844-848-1030 (UK), +44-1423-851-860 (Outside UK)
Does PureCollection have a help or guide page for their customers to follow?
Yes, PureCollection provides Cashmere Care and Size Guide pages. The cashmere care provides customers the detailed information on how to wash and clean cashmere like Hand Washing, Machine Washing, Dry Cleaning, Storage, and Alternatives to MothBalls. The Size Guide page basically assists customers to determine their right sizes for garments, belts, and other accessories. These guide pages can be visited from these links: Cashmere Care Link / Size Guide Page.
What are the current promos and discounts offered at PureCollection?
PureCollection wants to satisfy their customers not just by selling quality products but also offering promos and discounts that they will surely enjoy. These are the current discounts and promos offered at PureCollection.
Clearance Sale – Up to 70% discount on clearance sale items.
Summer Sale – Up to 60% discount on select summer sale items.
E-Mail Sign Up – A chance to win 1,000 sterling pounds by signing up to their newsletter.
Free Swatch Service – Request 8 color swatches for free of charge.
Accessories for Sale – Discounted accessories.
Cardigans for Sale – Discounted Cardigans items.
Dresses for Sale – Discounted women’s dresses.
Jackets and Coats for Sale – Discounted jackets and coats.
Tops and Camisoles for Sale – Discounted tops and camisoles.
What are the accepted payment methods?
PureCollection accepts credit card payments like Visa, MasterCard, and Mestro.
Is it safe to purchase at PureCollection?
Yes, PureCollection holds several security certificates for their customers’ safety and security in shopping. They hold a Comodo Secure Socket Layer or SSL Certificate to prevent credit card information theft. Their payment page is also hosted by Credit Call which securely keeps credit card information safe.